Frequently Asked Questions

  • Are estimates free?

    Yes. Our estimates are complimentary and are at no charge to you. We also provide free color consultation and sample applications. Call or email us for a free estimate today!


  • How should I prepare for you?

    It varies by project. 

    The best thing you can do is clear the area that we’ll be working in. This can include removing pictures or decorations from walls, rolling up carpets, taking down drapes, and more. For example, if we’ll be doing your kitchen cabinets then be sure to clear the cabinets and surrounding areas out.


  • What should I do with my pets while you’re here?

    Simply keep them out of the area. In another room or outside (if we’re doing an inside job, or vice versa if outside) is fine. Sometimes our pets like to rub their fur against the walls, so we want to ensure that they don’t get paint on them and they don’t get fur on the paint. There are no extra fees for painting your pets!

  • What will the process be?

    Again, this varies by project. The process usually follows this order: prep (roughly 70% of time) → paint (roughly 25% of time)→ final clean up (roughly 5% of time). To get a more detailed answer, feel free to email or call us.

  • Do I need to be here while the crew is here?

    If we have a way to access the area that we’ll need to paint then no, you don’t have to be there. For example if we’re painting the exterior of your house and we can be let in through a side gate, then it’s not needed for someone to be home. As always, do what’s most comfortable for you! 

  • Is it okay if my family is still here?

    Yes, as long as everyone is in a separate area than the painters. 

  • How will I pay you?

    We require a 10% deposit that you’ve already paid upon approval of the estimate. Depending on the length and amount of the project, this can vary. For larger projects payments will be made through work progress statements 

  • What else is included with the free estimate?

    We also provide complementary color selection assistance. Not sure which color looks best, or do you need help selecting colors that complement one another? With over 15 years of experience, we’re more than happy to aid you in picking the perfect color and applying samples. 

Popular Questions

Owner Nico Basurto answers Q&A.


  • Q: How do I choose the right painting company for my project?

    A: Choosing the right painting company for your project is crucial to ensure a successful and satisfactory outcome. As experts and influencers in the painting industry, Basurto Painting can guide you in making an informed decision. Here are the key factors to consider:


    Experience: Look for a painting company with extensive experience in handling similar projects. Basurto Painting has over 20 years of experience in the industry, specializing in high-end luxury and custom architectural projects.


    Expertise: Ensure that the painting company has expertise in the specific type of project you have. Whether it's residential or commercial, interior or exterior, Basurto Painting has a team of skilled professionals trained in various painting techniques.


    Reputation: Research the company's reputation by reading customer reviews and testimonials. Basurto Painting has built a solid reputation for delivering exceptional results and exceeding client expectations.


    Portfolio: Ask to see examples of the company's previous projects. Basurto Painting has an extensive portfolio showcasing our exquisite craftsmanship and attention to detail.


    Quality of Work: Look for a painting company that emphasizes quality and uses high-quality materials. Basurto Painting only uses premium paints and materials to ensure a long-lasting and flawless finish.


    Customer Service: Evaluate the level of customer service provided by the company. Basurto Painting prides itself on transparent communication, prompt response times, and personalized attention to every client.


    Licensing and Insurance: Ensure that the painting company is properly licensed and insured to protect both you and the workers. Basurto Painting is fully licensed, bonded, and insured for your peace of mind.


    Professionalism: Consider the professionalism of the painting company, including their punctuality, cleanliness, and respect for your property. Basurto Painting maintains the highest standards of professionalism throughout every project.


    Pricing: While price is important, it should not be the sole determining factor. Basurto Painting offers competitive pricing that reflects the quality and expertise we bring to each project.


    For a comprehensive and personalized consultation, contact Basurto Painting, the experts and influencers in the painting industry, at 408.206.4906. Our team will gladly discuss your project in detail and provide you with a customized solution that meets your specific needs and exceeds your expectations.

  • Q: How long does it typically take to complete a painting project?

    A: The duration of a painting project can vary depending on various factors, such as the size of the project, the scope of work, and any specific requirements. As experts in the painting industry, Basurto Painting strives to complete projects efficiently while maintaining the highest quality standards. Here are some general guidelines for project timelines:


    Small Residential Projects: For smaller residential projects, such as painting a single room or a small area, the timeline can range from a few days to a week.


    Whole House Painting: Painting the entire interior or exterior of a house may take anywhere from one to several weeks, depending on the size and complexity of the project.


    Commercial Projects: Commercial painting projects, such as office spaces or retail establishments, may take longer due to the larger scale and specific requirements. The timeline can range from a few weeks to several months.


    Custom or Specialty Projects: If your project involves custom finishes, special techniques, or intricate details, it may require additional time for preparation and execution.


    It's important to note that these timelines are estimates and can vary based on the specific project details. During the initial consultation, Basurto Painting will assess your project's requirements and provide you with a more accurate timeline tailored to your needs.


    For a detailed timeline and to discuss your project's specific timeframe, contact Basurto Painting at 408.206.4906. Our team will be happy to provide you with a comprehensive overview of the expected duration and work closely with you to ensure timely completion.

  • Q: Can you provide references or examples of your past painting projects?

    A: Absolutely! We take pride in our work and are more than happy to provide references and examples of our past painting projects. We understand the importance of seeing the quality of our craftsmanship and the results we deliver.


    During your consultation with us, we can share a portfolio of our previous projects, showcasing a variety of residential and commercial properties we have worked on. This will give you a glimpse into the different styles, finishes, and attention to detail that we bring to each project.


    In addition to our portfolio, we can also provide you with references from our satisfied clients. You can hear firsthand about their experience working with us, the level of professionalism and expertise we demonstrated, and the final results they achieved.


    At Basurto Painting, we believe in transparency and building trust with our clients. We want you to feel confident in choosing us as your painting contractor, and that's why we are more than willing to provide you with references and examples of our past work.


    To request references or view our portfolio, please contact us at 408.206.4906. Our team will be glad to assist you and provide you with the necessary information to make an informed decision.

  • Q: How do you ensure the safety of my property during the painting process?

    A: The safety of your property is a top priority for us at Basurto Painting. We understand that your home or business is a valuable asset, and we take great care to protect it throughout the painting process.


    To ensure the safety of your property, we follow a comprehensive set of protocols and practices:


    Preparation: Before we begin any painting work, our team will carefully prepare the area by covering furniture, floors, and fixtures with protective drop cloths and plastic sheets. This prevents any paint splatters or drips from damaging your belongings.


    Surface Protection: We take extra precautions to protect the surfaces that are not being painted. This includes masking off trim, windows, and other areas to ensure clean lines and avoid any accidental paint application.


    Proper Handling of Materials: Our team is trained in handling painting materials and equipment safely. We use high-quality products and tools, and we follow recommended safety guidelines to minimize any risk of accidents or damage.


    Cleanup: After completing the painting project, we will thoroughly clean the work area, removing any debris, paint cans, and equipment. We strive to leave your property in the same clean and tidy condition as when we arrived.


    Insurance Coverage: Basurto Painting is fully insured, providing you with peace of mind knowing that we have the necessary coverage to protect against any unforeseen events or accidents during the painting process.


    We are committed to maintaining a safe work environment and treating your property with the utmost care and respect. If you have any specific concerns about the safety of your property, please don't hesitate to discuss them with our team. Your satisfaction and the protection of your property are our top priorities.


    To learn more about our safety practices or to schedule a painting project, please contact us at 408.206.4906. We look forward to serving you!

  • Q: What type of paint do you use for your painting projects?

    A: At Basurto Painting, we are committed to using high-quality paint products to ensure exceptional and long-lasting results. We understand that the choice of paint plays a significant role in the overall appearance, durability, and performance of the painted surfaces.


    We work with reputable paint manufacturers that offer a wide range of premium paint options, including both interior and exterior paints. Some of the top-quality paint brands we use include Sherwin-Williams, Benjamin Moore, Behr, and PPG.


    The specific type of paint used for your project will depend on various factors, such as the location of the surfaces to be painted (interior or exterior), the type of surface material (wood, drywall, stucco, etc.), and the desired finish (matte, satin, semi-gloss, etc.).


    Our experienced team will assess your project requirements and recommend the most suitable paint products based on factors such as durability, coverage, color selection, and environmental considerations.


    We prioritize using paints that are low in volatile organic compounds (VOCs) to minimize any potential health and environmental impacts. These low VOC paints not only provide excellent coverage and durability but also contribute to healthier indoor air quality.


    During your consultation, we will discuss the paint options available for your project, including color choices, finishes, and any specific requirements or preferences you may have. Our goal is to help you achieve the desired aesthetic and ensure the longevity of the painted surfaces.


    If you have any questions about the paint products we use or would like to learn more about our painting services, please don't hesitate to contact us at 408.206.4906. Our team is ready to assist you and provide you with the expert painting solutions you need.

  • Q: How can I effectively paint my front door?

    A: Painting your front door can be a great way to refresh the appearance of your home's exterior. Follow these steps for a successful front door painting project:


    Prepare the surface: Clean the door thoroughly to remove dirt and grime. Sand the surface lightly to create a smooth base for the paint.


    Remove hardware: Take off any doorknobs or hinges to avoid interference with the painting process. If removal is not possible, cover them with painter's tape.


    Prime the door: Apply a coat of primer to enhance paint adhesion and create a smooth surface. Allow the primer to dry according to the manufacturer's instructions.


    Choose the right paint: Select high-quality exterior paint suitable for your front door material (wood, metal, fiberglass) and desired finish. Consider durability and weather resistance.


    Apply the paint: Use a brush or roller to apply the paint evenly, following the door's natural grain. Start with recessed areas and then move to larger surfaces. Apply multiple thin coats for optimal coverage, allowing each coat to dry before applying the next.


    Finish and reattach hardware: Once the final coat is dry, reattach the hardware and make any necessary touch-ups. Clean up your painting tools and dispose of waste properly.


    For professional results or assistance with complex front door projects, consider hiring a trusted painting contractor like Basurto Painting. Contact us at 408.206.4906 for expert advice and assistance with painting your front door or any other painting needs.


    Feel free to reach out if you have any further questions or require additional guidance. We're here to help!


Thank you to our partner and client Courtney Charney for the wonderful images used above.

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